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Hepworth Group

XaitCPQ helped Hepworth to greatly reduce its buying cycle by enabling Hepworth to produce fast quotations, and quickly make amendments.

Read full customer story here

Who is Hepworth?

Hepworth is the global partner to the world rail and marine Industries manufacturing unique and integrated product solutions. An industy leader in the design, manufacturing and supplying of the highest quality window wiping/wash systems for the various active industries around the world.

The challenge: automation & speed

Hepworth needed to produce a high volume of quotations quickly in order to move into new sectors within the marine and rail industries. They require automatically generated CAD drawings for products with a large number of permutations.

XaitCPQ  was asked to provide a solution that would provide:

  • Calculations engine
  • Drawing capability
  • Powerful rules
  • Drawing capability
  • Fast quotation system
  • Ease of administration

Comprehensively met all of our business requirements. What impressed us most was where XaitCPQ complimented the functionality of SAP Business One to provide a single platform for our core business processes”

 - Bert Thijssen, Sales & Marketing Director

The solution: XaitCPQ helps to reduce the buying cycle

XaitCPQ has enabled Hepworth to capture all of its product options and pricing rules within a powerful calculation engine. With the new engine in place, the team can produce fast quotations, and quickly make amendments. XaitCPQ® processes all the many permutations and options which are available, all of which previously required manual calculation.

XaitCPQ defines global product rules and applies them in multiple ways, based on the individual requirements of Hepworth customers. Quote errors are eliminated by checking rules, and by preventing the selection of incompatible options. With XaitCPQ, the sales team can easily produce quotations, without deep technical understanding of the product range and options.

Platform for growth

XaitCPQ is easy to use for non-technical people. For Hepworth, with the new system in place, many of the tasks previously requiring a design engineer, draftsman or more experienced team member could now be completed quickly and accurately by internal sales staff. This removed the bottleneck that was restricting sales.

Empowering Distributors

With a worldwide network of over 20 agents and exporting to over 50 countries, Hepworth has a powerful global presence. By implementing XaitCPQ, they upgraded the capability of their distributors - providing them with the ability to produce quick, accurate quotes with professional documentation and CAD plans.

The average time for completing quotations has reduced from half a day to twenty minutes, and quotation amendments from two hours to just a couple of minutes. The company’s capacity to grow sales has increased by a factor of twelve without adding to overheads.”

Bert Thijssen, Sales & Marketing Director at Hepworth


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Read the full customer story below to discover how XaitCPQ helped Hepworth overcome these challenges.

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